Last updated: 01/04/2025

Welcome to the zascitisvojesteklo.si online store. By visiting and using this website, you agree to the general terms and conditions set out below, which are based on best practices for online stores. Please read them carefully.

1. General provisions

These general terms and conditions define the rights and obligations of buyers and of the operator of the zascitisvojesteklo.si online store (hereinafter: “the online store”, “we”, “us”).

The operator of the online store is:

Company name: Compart, Janko Govejšek s.p.,
Address: Ulica mesta Grevenbroich 13, 3000 Celje
Email: info@zascitisvojesteklo.si

2. Availability of information

The provider undertakes to always provide the buyer with the following information:

The identity of the company,
Contact details,
The essential characteristics of the products,
Prices and taxes,
Available payment and delivery methods,
The validity period of the offer,
The procedure and conditions for withdrawing from the contract,
The complaint resolution procedure.

3. Ordering and conclusion of the contract

Purchasing in the online store is possible as a registered user or as a guest. By clicking the “Place order” button, the buyer confirms the purchase and concludes a sales contract.

4. Prices

All prices in the online store are expressed in EUR and include VAT. The provider reserves the right to change prices without prior notice.

5. Payment methods

We offer buyers the following payment methods:

Bank transfer,
Payment by credit and debit cards.

6. Delivery and delivery times

We deliver products within the Republic of Slovenia and, by arrangement, abroad. The delivery time is usually [number] working days. In the event of delays, the buyer will be informed in good time. Order tracking is available.

7. Right of withdrawal from the contract

The buyer has the right to withdraw from the contract within 14 days of receiving the product, without stating a reason. The product must be undamaged, in its original packaging and accompanied by the invoice. The cost of return is borne by the buyer, unless otherwise agreed.

Withdrawal procedure:

The buyer must notify the provider of the withdrawal at [email].
The product must be returned within 14 days of the notification.
The refund of the purchase price will be made within 14 days of receiving the returned product.

8. Complaints and warranty

If the buyer receives a damaged or incorrect product, they must notify the provider within 8 days of receipt. We handle complaints in accordance with the law and the manufacturer’s terms.

9. Protection of personal data

All information about the protection of personal data is available in our [Privacy Policy].

10. Complaints and disputes

We will try to resolve any disputes amicably. If this is not possible, the court in Celje has jurisdiction to resolve disputes.

11. Changes to the terms and conditions

The provider reserves the right to change the general terms without prior notice. All changes will be published on this page.

For any further questions, contact us at: info@zascitisvojesteklo.si.